Intercultural Communication Institute

This workshop is a comprehensive, hands-on introduction to becoming an effective intercultural trainer in the corporate context today.

Designed for
In-house trainers and managers responsible for cross-cultural training, as well as external trainers who provide (or plan to provide) cross-cultural programs to corporations.

Examine the distinctive priorities and job requirements of personnel in international companies
Consider a variety of program designs and training methods especially appropriate to business personnel
Build their competence and confidence in providing excellent international cross-cultural programs of practical value
Learn how to explain their purposes and programs in ways convincing to management
Plan their ongoing professional development

Learning Activities
Presentations, simulations, case studies, specific examples, guidelines, and discussions on:

Accurate needs assessment
Staff development
Creative program design
Most challenging problems
Effective methods
Useful evaluation
Successful marketing
Building client relationships
Collegial cooperation
Ethical standards

Faculty: George Renwick
Associate Faculty: Sarah Cuthill

Dr. George Renwick is the president of Renwick and Associates, a consulting firm with sixty professional associates around the world. He was a visiting professor at the American Graduate School of International Management (Thunderbird), where for twelve years he taught the intensive course on intercultural communication for international managers. George has been responsible for training programs in cultural awareness, pre-departure, in-country orientation, technology transfer, reentry, training of trainers, multicultural team building, supervision, negotiation, and international executive development. He has conducted training in many countries, including Saudi Arabia, Chile, and China. As director of the State-of-the-Art Study for SIETAR, he analyzed 30,000 intercultural training programs that had been conducted in seventy-two countries.

Sarah Cuthill is a principal with Deloitte Global Employer Services. She works with companies to design, transform, implement, and outsource global mobility and human resource programs. Sarah has more than twenty years of experience in global mobility and international human resources. In addition to her five years with Deloitte, Sarah held positions at Arthur Andersen, the Walt Disney Company, Cabot Corporation, and Bennett Associates. She is a member of the board of the Association of International Practical Training (AIPT) and is an active member of the Global Society of Human Resources Management.