Intercultural Effectiveness Scale (IES)
The Intercultural Effectiveness Scale (IES) was developed specifically to evaluate the competencies critical to interacting effectively with people who are from cultures other than our own. This instrument is used primarily by non-profit organizations, including government agencies and educational institutions for:
- Pre-and post- measurements for changes in intercultural competencies (used in higher education for accreditation purposes)
- Global management, human resource management, cross-cultural communication, and diversity courses to increase student awareness and self-analysis for improvement
- Intercultural competency needs assessment for training design or organizational diversity initiatives
The competencies assessed by the IES evaluate how well individuals work and interact with people who are culturally different from them (national culture, gender, generation, ethnic group, religious affiliation, etc.